Comments on: Nauna’s Puts the Cream in Cannoli http://jerseycool.wordpress.com/2007/02/26/naunas-puts-the-cream-in-cannoli/ Reviews, Rants and Commentary with New Jersey Attitude Thu, 29 Oct 2009 10:32:23 +0000 hourly 1 http://wordpress.com/ By: Jenn http://jerseycool.wordpress.com/2007/02/26/naunas-puts-the-cream-in-cannoli/#comment-4555 Tue, 29 Apr 2008 04:26:20 +0000 http://jerseycool.com/2007/02/26/naunas-puts-the-cream-in-cannoli/#comment-4555 I have been a Nauna’s customer for about 8 years and really love the place. I have tried all of the other local Italian/pizza places and would definately give Nauna’s the highest marks. Their blackboard specials are as good as any place around, even the high end places like Giotto and Facino, both of which I love also. Nauna’s is more of a family casual place but with warm service and very reasonable prices. Delivery is usually quick and the food is always hot when it arrives. I highly recommend Nauna’s to anyone looking for a good food & service whether it be at the restaurant or for take out.

]]> By: Sal http://jerseycool.wordpress.com/2007/02/26/naunas-puts-the-cream-in-cannoli/#comment-4544 Sun, 09 Mar 2008 19:29:54 +0000 http://jerseycool.com/2007/02/26/naunas-puts-the-cream-in-cannoli/#comment-4544 I give Nauna’s an overall grade of a B-. This is only because they are rather unpredictable. One night a meal is great, another the same meal is okay. Some of the specials have been fantastic. The eggplant parm sand. is fantastic always.

However, if you are ordering for delivery plan on having something go wrong about 25% of the time. I’m not sure if the it’s the person taking the order or the cook. For example, recent orders was a Bacon Ch. Burger. and I get a cheeseburger, I order Diet Cokes and get regular Cokes, I order one sandwich but they deliver and charge me for two and when I call to complain they come back and get the second sandwich, which I thought was insulting and unprofessional. Shouldn’t they have just “compt’d” the whole order. I mean what the heck are they gonna do with the sandwich that they came back for?
Also, if you get a salad that gets balsamic vinegar dressing plan on getting ONLY balsamic vinager in the containter. My main complaint about Nauna’s is that when one calls to discuss the messed-up order they are not too receptive. I’ve often gotten a “what-do-you-want-me-to-do-about-it?” attitude. One manager actually said, “well, we’re VERY busy here” meaning the complaint was essentially nullified given the popularity of the place, or that because of the volume of service things are going to go wrong sometimes so deal with it.
Also, there is one delivery guy who NEVER says thank you or good bye, it’s just nada. Gives your stuff and the change and walks away. This is with giving tips that are consistently 3 & 4 dollars so it’s not like he hates that he gets 50 cents for a tip. Gets his tip, turns and leaves. I wanna run after him and get the money back.

The prices seem to regularly go up as well. Pretty soon it’s gonna be $10 for a sub, and $20 for a chix dinner.

I’ll close with some good things: Broch Rabe is phenomenal and the Cajun Style chix is great.

]]> By: Melanie http://jerseycool.wordpress.com/2007/02/26/naunas-puts-the-cream-in-cannoli/#comment-117 Mon, 02 Apr 2007 23:32:51 +0000 http://jerseycool.com/2007/02/26/naunas-puts-the-cream-in-cannoli/#comment-117 I agree, Nauna’s is one of our favorite stops in Montclair. The pasta is always fresh and the blackboard specials are great! We have never been dissapointed.

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